Projects & Operations

Note: Due to client confidentiality and security/privacy obligations, project details are summarized at a high level. Specific metrics, client names, and technical configurations are omitted to protect sensitive information.

My Approach

Throughout my career, I’ve had the privilege of working with exceptional managers and senior leaders who entrusted me with complex, high-stakes responsibilities. Their support and confidence, combined with my ability to navigate complexity and engage stakeholders at all levels, enabled me to deliver results across diverse roles.

I approach risk and challenges with a solution-oriented mindset. Rather than being deterred by obstacles, I focus on identifying practical paths forward. Continuous upskilling — staying current with emerging technologies and evolving industry requirements — has been central to my professional growth.

Key Projects

# Project
1 Automation Initiative
2 Cisco Gold Partner Certification Audit
3 ISO 27001 Certification
4 FIFA World Cup 2022 – Security Support
5 NIST CSF Adoption
6 Security Awareness & Training Program
7 Network Monitoring Optimization
8 Policies & Procedures Development
9 Password Vault Implementation
10 Streamlined New Customer Onboarding Process
11 Hardening Templates for Network & Security Devices
12 IOS Reference Sheet (Standardization)
13 Device Location Documentation
14 Cisco License Server Deployment
15 Citrix Server Deployment
16 Audit Documentation Standards & Structure
17 PAM Solution Implementation for Operational Team
18 Vulnerability Scanning (VA)
19 BCP Drills
20 Third-Party Contract Review
21 Risk Management
22 Database Onboarding to Operations

Operational Support & Responsibilities

In addition to project leadership, I provide ongoing operational support across the following areas:

  • Team Management – Leading, mentoring, and developing security teams
  • Incident Management – End-to-end incident response and resolution
  • Change Management – Review and approval of production changes
  • Team Hiring – Recruitment and selection of security talent
  • Training & Development – Upskilling team members through structured training
  • Meeting Facilitation – Onsite and virtual stakeholder meetings
  • Review Meetings – Regular performance and progress reviews
  • Customer Onboarding – Smooth integration of new customers into operations
  • Incident Quality Review – Post-incident analysis and quality assurance
  • KPI Reporting – Weekly preparation of KPIs for management review
  • Compliance Checks – Regular audits and corrective action follow-up
  • Cross-Functional Task Management – Coordination across multiple teams
  • Service Improvement Plans – Initiation and execution of continuous improvement initiatives
  • Risk Tracking – Maintenance and updates of risk trackers for active projects
  • Team Efficiency Review – Regular assessment and optimization of team performance

Let’s Discuss Your Needs

Interested in how I can contribute to your organization? Contact me to schedule a conversation.